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Privacy Policy
Harding University Bookstore is committed to protecting the privacy of our customers. Information collected is used solely for processing your order. All information you provide to us electronically is kept confidential and will not be applied in ways to which you have not consented. We will not sell or disclose any information that identifies you to a third party.

We also collect information about your use of our site through the application of “cookies.” This information helps us customize our Web site and allows us to statistically monitor how many people are using our site and for what purpose.

Encryption is used for the transfer of data. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites.

 

SHIPPING POLICY:

 

Unless a backordered item is involved, merchandise will generally ship within one business day of purchase.  Shipping charges are based on actual order weight and your chosen carrier. The carriers that may be used are: U.S. Postal Service (USPS) and United Parcel Service (UPS).  Time of delivery for each carrier depends on shipping destination.

 

Shipping charges displayed are for delivery anywhere in the continental U.S.  Please call for charges on delivery to destinations outside the continental U.S.  Please call if you require special delivery methods, such as Next Day Air.  800-477-4351.

 

Merchandise shipped to destinations outside the state of Arkansas will not be charged sales tax. In state orders will be charged 9.5% sales tax

 

RETURN POLICY:

TEXTBOOK RETURN POLICY

  1. Returns must be accompanied by a Harding I.D. and a current cash register receipt.
  2. Textbooks must be returned in the same condition as they were when purchased.
  3. Full refund is allowed through the first week of classes for the fall and spring semesters.For the summer term, full refunds are given through the second day of classes.
  4. Shrink-wrapped books and books with sealed CD packs may not be returned if books are unwrapped or seals are broken.
  5. Refunds will be given in the same tender as payment.A 10-day waiting period is needed for refunds being made for checks.

GENERAL MERCHANDISE RETURN POLICY

  1. All refunds require an I.D. and a current cash register receipt.
  2. Trade books should be returned within one week of purchase date.
  3. Sportswear and non-book merchandise can only be returned for a refund within thirty days.
  4. Merchandise must be returned in saleable condition, clean, devoid of stains and odor, and in original packaging with tags attached.
  5. The following items are not returnable—sale items, exam books, study guides, test preparation books, and special orders.
  6. Refunds will be given in the same tender as payment.A 10-day waiting period is needed for refunds being made for checks.
  7. If receipt is lost or 30 day refund period has expired, a re-saleable apparel or Harding imprinted item may be exchanged at its current retail value.If item is no longer available in the store, it has no current retail value and cannot be exchanged.Exchanges apply to apparel and Harding imprinted items only.
  8. When making an exchange, if the new item is more expensive than the returned item, the customer will pay the difference.If the new item is less expensive than the returned item, a maximum of $5.00 in cash will be given to offset the difference.Customers can exchange one item for multiple items if they so choose.
  9. Gift cards are also eligible to replace and exchanged item.
  10. Purchases made between November 15 and December 15 are given an extended refund eligibility until January 15.This merchandise still requires a receipt for refund eligibility.

CHURCH SUPPLIES RETURN POLICY

  1. All Church Supplies adhere to the above General Merchandise Return Policy with the following exceptions.
  2. VBS Starter Kits are returnable on or before June 15 of each year.Kits returned in resalable condition before this date will be extended a full refund (minus shipping).No other VBS items are returnable at any time for any reason unless they are damaged or incomplete.
  3. Curriculum, quarterly, dated, or other, can be returned within 30 days if unused and in resalable condition.

 

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

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